WCI Offroad — Full Breakdown | R&R Development

FULL BREAKDOWN

From minimal ads to 851 leads at ~$5.14 CPL—fueling quotes and sales for SxS cages & accessories.

Shopify + CRM texting → faster quotes, more closes

Full-Funnel Ads Shopify Tracking CRM + SMS
WCI Offroad case study hero showing SxS cages & accessories

Creative + clean tracking + SMS follow-ups driving quotes and sales.

WCI Offroad
Ecommerce (Shopify) — SxS cages & accessories
Joined April 14, 20256 months together
Months with Us
Campaigns
Total Leads
Impressions
Average CPL (blended)
Quotes/Sold

The Story

Client Snapshot

Company: WCI Offroad
Model: Ecommerce (Shopify)
What they sell & where: SxS cages & accessories (see site for SKUs; ship/service footprint TBD)

Context & Challenges

  • Minimal historical advertising → not enough leads or sales.
  • Needed a simple, reliable way to generate inquiries/quotes they can close.
  • Wanted texting from the CRM to speed up responses and win more carts/quotes.

What we shipped

Diagnosis Gaps

  • No scalable demand gen; inconsistent lead volume.
  • Limited attribution from ad → site → quote/order.
  • Speed-to-lead and follow-up not standardized in Shopify + CRM.

Plan & Work Done

  • Built a full-funnel ads plan (creative testing, intent + retargeting, geo as relevant).
  • Implemented Shopify conversion tracking (pixel/events) and server-side event mapping into the CRM.
  • Deployed a CRM with texting (inbox, automations, tasks, quote follow-ups, abandoned-interest nudges).
  • Weekly KPI cadence (impressions → clicks → leads → quotes/sales) for compounding gains.

Results

  • 851 leads on $4,377.61 spend → ~$5.14 blended CPL.
  • 100+ quotes/sold attributed across campaigns.
  • Faster responses via SMS from CRM, fewer dropped inquiries, clearer pipeline visibility.
  • Ads are currently paused, but the team kept our CRM because it’s now core to quoting & follow-up.

Creative snapshots

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